Shipping policy

Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays).
Once your order has been processed, it will be handed over to the carrier for shipment.

During peak periods (holidays, promotions), processing times may be slightly longer.

Shipping Time

Estimated delivery times vary depending on your location:

Europe: 5–10 business days
United States: 7–12 business days
Rest of the world: 10–20 business days

Please note that delivery times are estimates and may be affected by customs, carrier delays, or other external factors.

Shipping Costs

Shipping costs are calculated at checkout and depend on:

Your location
Package size and weight
Selected shipping method

Occasionally, we may offer free shipping promotions.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number.
Please allow up to 48 hours for tracking information to update.

Customs, Duties and Taxes

International orders may be subject to customs fees, import duties, or taxes.
These charges are the responsibility of the customer and are not controlled by [Your Store Name].

Incorrect Address

Please ensure that your shipping address is correct at checkout.
We are not responsible for orders delivered to incorrect addresses provided by the customer.

If you notice an error, contact us immediately at [your email]. We will do our best to update the address before shipment.